Christine Giglio (@kesseret) is a Computer Aided Dispatch Administrator for a rural 9-1-1 center. She started her career in the world of Information Technology and gravitated towards public safety IT and eventually making the shift to fully support 9-1-1. Urban Dictionary has defined her (kesseret) as a cat-loving computer expert extraordinaire, which is probably the most tasteful thing you can reference on that site. She is also the reason why law enforcement entities are leery about opening suspicious email attachments (except for Shane.)