Christine Giglio (@kesseret) is the CAD Administrator for the Bedford County, Virginia department of E-911 communications. Prior to this position, she was the Public Safety LAN Administrator for Bedford County Sheriff’s Office, Fire & Rescue, and E-911 communications for 10 years. Bedford County is a rural joint E-911 center supporting both the Town of Bedford and the County of Bedford with a service area of approximately 762 square miles with a population of 84,000 people. Bedford center’s call volume is approximately 88,000 calls this year with a dispatched calls breakdown of 60 percent being law enforcement, 9 percent EMS, 2 percent fire, and the rest goes to miscellany.