Trying to make non-security people to follow security systems is incredibly difficult when it works, and incredibly difficult and frustrating when it fails. This presentation not only describes what to do and what not to do, but also why the different approaches work or not. There are simple guidelines, based on psychological principles, that can help you develop more successful security systems. Explaining and developing security systems in a way that anyone can understand means you can get them to decide to do what you wanted them to do in the first place.
Twyla Campbell, PhD is a research psychologist at Unger Campbell. Her work uses an understanding of psychological principles and focused research to optimize the interaction between users and systems. Unger Campbell is an internationally recognized human factors and usability consulting firm. Dr. Campbell has experience developing systems for a wide variety of Defense and Corporate clients.
Ivan Campbell, M.S. is a security enthusiast. He currently works as a security engineer/operations manager where he does penetration testing, vulnerability analysis, and manages a SOC team of security engineers and analysts. He has several security certifications (e.g. CISSP, GCIH, CEPT, CPT, ECSA, CEH, ACE) He is in the process of getting an MBA. He is interested in most aspects of security and human-machine interaction. He has also taught in a number of subjects on 3 continents.